1. DEFINITIONS
We collect and generate various data points about you. Data by
which you are identified is termed as "Personal Data". Personal
Data does not mean information that is freely available or
accessible in public domain. Your Privacy is of utmost
importance to us and protection of your Personal Data is a key
commitment for us. We are governed by the provisions of
applicable law in India including the Information Technology Act
2000 and the Information Technology (Reasonable security
practices and procedures and sensitive personal data or
information) Rules, 2023 to maintain the privacy of your
Personal Data.
2. What Personal Information about Customers Does
RechargeXpert collect?
We collect your personal information in order to provide and
continually improve our products and services. Here are the
types of personal information we collect: Information You Give
Us: We receive and store any information you provide in relation
to RechargeXpert Services. Click here to see examples of what we
collect. You can choose not to provide certain information, but
then you might not be able to take advantage of many of our
RechargeXpert Services. Automatic Information: We automatically
collect and store certain types of information about your use of
RechargeXpert Services, including information about your
interaction with content and services available through
RechargeXpert Services. Like many websites, we use cookies and
other unique identifiers, and we obtain certain types of
information when your web browser or device accesses
RechargeXpert Services and other content served by or on behalf
of RechargeXpert on other websites. Information from Other
Sources: We might receive information about you from other
sources, such as updated delivery and address information from
our Careers, which we use to correct our records and deliver
your next purchase more easily.
3. For What Purposes Does RechargeXpert Use Your Personal
Information?
We use your personal information to operate, provide, develop,
and improve the products and services that we offer our
customers. These purposes include:-
◉ Purchase and delivery of products and services. We use your
personal information to take and fulfill orders, deliver
products and services, process payments, and communicate with
you about orders, products and services, and promotional
offers.
◉ Provide, troubleshoot, and improve RechargeXpert Services. We
use your personal information to provide functionality, analyze
performance, fix errors, and improve the usability and
effectiveness of the RechargeXpert Services.
◉ Recommendations and personalization. We use your personal
information to recommend features, products, and services that
might be of interest to you, identify your preferences, and
personalize your experience with RechargeXpert Services.
◉ Provide voice, image and camera services. When you use our
voice, image and camera services, we use your voice input,
images, videos, and other personal information to respond to
your requests, provide the requested service to you, and improve
our services
◉ Comply with legal obligations. In certain cases, we collect
and use your personal information to comply with laws. For
instance, we collect from sellers information regarding place of
establishment and bank account information for identity
verification and other purposes.
◉ Communicate with you. We use your personal information to
communicate with you in relation to RechargeXpert Services via
different channels (e.g., by phone, e-mail, chat).
◉ Advertising. We use your personal information to display
interest-based ads for features, products, and services that
might be of interest to you. We do not use information that
personally identifies you to display interest-based ads
◉ Fraud Prevention and Credit Risks. We use personal information
to prevent and detect fraud and abuse in order to protect the
security of our customers, RechargeXpert , and others. We may
also use scoring methods to assess and manage credit risks.
4. Purpose of RechargeXpert Application?
RechargeXpert application is used to do recharges and also used to
perform banking activities like Banking, Google Play Recharge , LIC Bill Payment UPI payment system, collection
UPI etc.
5. Why we are using Contact List?
We are using contact list because through this users no need to
type the details manually. It will also increase the user
performance. It will also increase the Application performance.
User can easily handle the application through this.
6. What Information take?
By providing Us Your Information or by making use of the
RechargeXpert Services provided by the RechargeXpert App or
RechargeXpert platforms, You hereby consent to the collection,
storage, processing, disclosure and/or transfer of any or all of
Your Personal Information (as defined below), Sensitive Personal
Information (as defined below) and Non-Personal Information (as
defined below) by RechargeXpert Entities, as specified under this
Privacy Policy. Our primary goal in doing so is to provide you a
safe, efficient, smooth and customized experience. This allows us
to provide services and features that most likely meet your needs,
and to customize our Website/Application to make your experience
safer and easier. More importantly, while doing so we collect
personal information from you that we consider necessary for
achieving this purpose.
◉ Personal Information - any information that relates to You,
which, either directly or indirectly, in combination with other
information available is capable of identifying You as a person.
Your personal information shall include but not limited to the
following -,
◉ Your name, parent?s name, address, telephone number, e-mail
address and other RechargeXpertgraphic information.
◉ Your date of birth, gender and marital status.
◉ Any other information provided by you as part of ?Know your
customer? norms as required under applicable laws.
◉ Information related to transactions processed on RechargeXpert
platforms, excluding payment instrument details.
◉ Sensitive Personal Information - Data or information of a person
means which consists of information relating to - Password
◉ Financial information such as Bank account or credit card or
debit card or other payment instrument details Physical,
physiological and mental health condition
◉ Sexual orientation
◉ Medical records and history
◉ Biometric information
◉ Any information relating to the above points shared by You.
Any of the information received by RechargeXpert Entities for
processing, stored or processed under lawful contract
otherwise.Provided that, any information that is freely available
or accessible in public domain or furnished under the Right to
Information Act, 2005 or any other law for the time being in force
shall not be regarded as Sensitive Personal Information and may be
regarded as Personal Information.
Non-Personal Information- We and our Service Providers may collect
non-personal data while you access RechargeXpert platforms via
url, smartphones or any other mobile devices. This information
shall not identify you as a person.
◉The devices and identification numbers of devices used by you to
access RechargeXpert platforms.
◉I.P address and information related to the I.P address.
◉Your geographic location, cookies stored on your browser/devices
and behaviour on RechargeXpert platforms.
◉ The operating system of your device, browser, browsing behaviour
and any other data as permitted to be stored by mobile app
stores.
◉ OTP sent to you by your issuer bank or RechargeXpert platforms
exclusively to carry out transactions on RechargeXpert
platforms.
◉ Your messages on message boards, chats or any other
message/feedback areas shared on RechargeXpert Platforms and
Social Media.
◉Information may be collected in various ways and formats during
the course of your visit or access to RechargeXpert Platforms by
way of - Visiting RechargeXpert platforms.
◉ Registering on RechargeXpert platforms as an user or merchant?
or any other relationship that may be governed by terms and
conditions listed on RechargeXpert platforms.
◉Transacting or attempting to transact on RechargeXpert
platforms.
◉Accessing, links, e-mails, notifications sent or owned by
RechargeXpert platforms.
◉ Otherwise dealing with any of the RechargeXpert Entities?
We and our Service Providers or Business Partners may also collect
information made publicly available through other third-party
platforms, through online or offline databases that are otherwise
legitimately obtained and are subject to the third partys terms of
use and/or privacy statement.
We may automatically track certain information about you based
upon your behaviour on our App. We use this information to do
internal research on our users RechargeXpertgraphics, interests,
and behaviour to better understand, protect and serve our users.
This information is compiled and analysed on an aggregated basis.
We and our Service Providers use data collection tools such as
cookies/similar,etc on certain pages of the app to help analyse
our app page flow, measure promotional effectiveness, and promote
trust and safety. We offer certain features that are only
available through the use of a "cookie" We and our Service
Providers also use cookies to allow you to enter your password
less frequently during a session. Cookies can also help us provide
information that is targeted to your interests. Most cookies are
session cookies, You are always free to decline our cookies if
your device permits, although in that case you may not be able to
use certain features on the app and you may be required to
re-enter your password more frequently during a session
7.RechargeXpert FEES
7.1- In consideration of and subject to payment of the
RechargeXpert Fees, RechargeXpert has agreed to make available the
RechargeXpert Services to you as per these Terms and Conditions as
specified in Annexure A.
7.2- Quoted RechargeXpert Fees is exclusive of any applicable
taxes, all of which shall be the liability of and charged to
you.
7.3- RechargeXpert shall be entitled, without exception and at its
discretion, to deduct from any payments to be made to you, all
outstanding RechargeXpert Fees and any taxes.
8. About services :
a. Recharge
It includes, Prepaid Mobile Recharge, Postpaid mobile
recharge, Data Card etc.
b. BBPS
It includes all the bill payment, and Recharges of
mobile prepaid, postpaid, electricity bill payment, Gas Bill
Payment etc.
c. Google Play Recharge
Google Play Recharge refers to the process of adding funds to a Google Play balance.
d.LIC Bill Payment
LIC Bill Payment refers to the process of paying premiums for Life Insurance Corporation of India (LIC) policies
e. Pan Card
PAN (Permanent account number) cards are a necessity
for all taxpayers in the country. To file for taxes, the
Government of India has made it mandatory for all taxpayers to
have a PAN card.
f.Loan
Through the KRISHNA RECHARGE loan service, retailers
and customers can quickly get loans from reliable banks and
companies at an attractive interest rate with very few
documents.
9. Usage of Your Personal Data
RechargeXpert aspires to deliver a safe, efficient, smooth and
customized experience. We aspire to provide services and features
that most likely meet your needs, and to customize our
Website/Application to make your experience safer and easier.
RechargeXpert may collect, use, store and transfer your Personal
Information including Sensitive Personal Information and
Non-personal information for the following purposes
◉ Verification of your identity, access, privileges assigned in
order to provide the services you request, or we intend to
offer.
◉ To resolve disputes; troubleshoot problems; help promote a safe
service; collect money; measure consumer interest in our products
and services,
◉ To inform you about online and offline offers, products,
services, and updates; customize your experience and Improving
your experience while using the application by presenting
advertising, products and offers tailored to you.
◉ To detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; and as otherwise
described to you at the time of collection.
◉ To analyse RechargeXpertgraphic and profile data about our users
activity on our app.
◉ To help diagnose problems with our server, and to administer our
app. Your IP address is also used to help identify you and to
gather broad RechargeXpertgraphic information.
◉ Responding to the judicial process and providing information to
law enforcement agencies or any government agency in connection
with a query/investigation on matters as permitted by law.
◉ Allow third parties to contact with You for products and
services availed/requested by You on RechargeXpert platforms or
third party links.
◉ To identify security breaches and attacks, investigating,
preventing and taking action on illegal or suspected fraud or
money laundering activities and conducting forensic audits as part
of internal or external audit or investigation by any of the
RechargeXpert Entities or government agencies located within India
or outside Indian Jurisdictions.
◉ Sharing, disclosing and transfer of data in case of any major
event such as merger, acquisition, sale or transfer of assets in
case of any Force Majeure event to any other RechargeXpert Entity
or third party.
◉ For data processing, statistical or risk analysis and for
analytics and review for improvement of the product/services.
◉ For designing and marketing, RechargeXpert products/services and
its affiliates products/services.
◉ For conducting risk management.
To the extent we use your personal information to market to you,
we will provide you the ability to opt-out of such uses. We
identify and use your IP address to help diagnose problems with
our server, and to administer our app. Your IP address is also
used to help identify you and to gather broad RechargeXpertgraphic
information. We will occasionally ask you to complete optional
online surveys. These surveys may ask you for contact information
and RechargeXpertgraphic information (like zip code, age, or
income level). We use this data to tailor your experience at our
app, providing you with content that we think you might be
interested in and to display content according to your
preferences.
10. What is your business
RechargeXpert used to provide the BBPS service including Mobile
recharges, electricity bills, Gas, water bill, also Used to do
banking services like Google Play Recharge, can take the fund through
bank account to his wallet, also used to do transaction for bank
related services...
11. Reasonable Security Practices and Procedures
We take various steps and measures to protect the security of your
Personal Data from misuse, loss, unauthorised access, modification
or disclosure. We use latest secure server layers encryption and
access control on our systems. Our safety and security processes
are audited by a third party cyber security audit agency from time
to time. We have provided multiple levels of security to safeguard
your app by Login/Logout option and AppLock feature that can be
enabled by you. We also ensure the device binding so that the same
login cannot be used on different device without any additional
authentication/OTP. Please do not share your RechargeXpert login,
password and OTP details with anybody.
12. For What Purposes does RechargeXpert Use Your Personal
Information?
We use your personal information to operate, provide, develop, and
improve the products and services that we offer our customers.
These purposes include:
◉ Purchase and delivery of products and services. We use your
personal information to take and fulfill orders, deliver products
and services, process payments, and communicate with you about
orders, products and services, and promotional offers.
◉ Provide, troubleshoot, and improve RechargeXpert Services. We
use your personal information to provide functionality, analyze
performance, fix errors, and improve the usability and
effectiveness of the RechargeXpert Services.
◉ Recommendations and personalization. We use your personal
information to recommend features, products, and services that
might be of interest to you, identify your preferences, and
personalize your experience with RechargeXpert Services.
◉ Provide voice, image and camera services. When you use our
voice, image and camera services, we use your voice input, images,
videos, and other personal information to respond to your
requests, provide the requested service to you, and improve our
services.
◉ Comply with legal obligations. In certain cases, we collect and
use your personal information to comply with laws. For instance,
we collect from sellers information regarding place of
establishment and bank account information for identity
verification and other purposes.
◉ Communicate with you. We use your personal information to
communicate with you in relation to RechargeXpert Services via
different channels (e.g., by phone, e-mail, chat).
◉ Advertising. We use your personal information to display
interest-based ads for features, products, and services that might
be of interest to you. We do not use information that personally
identifies you to display interest-based ads. To learn more,
please read our Interest-Based Ads notice.
◉ Fraud Prevention and Credit Risks. We use personal information
to prevent and detect fraud and abuse in order to protect the
security of our customers, RechargeXpert , and others. We may also
use scoring methods to assess and manage credit risks.
13. What About Cookies and Other Identifiers
To enable our systems to recognize your browser or device and to
provide and improve RechargeXpert Services, we use cookies and
other identifiers. For more information about cookies and how we
use them, please read our Cookies Notice
14. Does RechargeXpert Share Your Personal Information
Information about our customers is an important part of our
business and we are not in the business of selling our customers?
personal information to others. We share customers? personal
information only as described below and with RechargeXpert .com,
Inc. and subsidiaries that RechargeXpert .com, Inc. controls that
either are subject to this Privacy Notice or follow practices at
least as protective as those described in this Privacy Notice.
◉ Transactions involving Third Parties: We make available to you
services, products, applications, or skills provided by third
parties for use on or through RechargeXpert Services. For example,
the products you order through our marketplace are from third
parties, you can download applications from third-party
application providers from our App Store, and enable third-party
skills through our Alexa services. We also offer services or sell
product lines jointly with third-party businesses, such as sellers
on the marketplace, restaurants registered on RechargeXpert ,
merchants providing mobile recharges and bill-payment assistance.
You can tell when a third party is involved in your transactions,
and we share customers? personal information related to those
transactions with that third party.
◉ Third-Party Service Providers: We employ other companies and
individuals to perform functions on our behalf. Examples include
fulfilling orders for products or services, delivering packages,
sending postal mail and e-mail, removing repetitive information
from customer lists, analyzing data, providing marketing
assistance, providing search results and links (including paid
listings and links), processing payments, transmitting content,
scoring, assessing and managing credit risk, and providing
customer service. These third-party service providers have access
to personal information needed to perform their functions, but may
not use it for other purposes. Further, they must process the
personal information in accordance with applicable law.
◉ Business Transfers: As we continue to develop our business, we
might sell or buy other businesses or services. In such
transactions, customer information generally is one of the
transferred business assets but remains subject to the promises
made in any pre-existing Privacy Notice (unless, of course, the
customer consents otherwise). Also, in the unlikely event that
RechargeXpert .com, Inc. or RechargeXpert Seller Services Private
Limited or any of its affiliates, or substantially all of their
assets are acquired, customer information will of course be one of
the transferred assets.
◉ Protection of RechargeXpert and Others: We release account and
other personal information when we believe release is appropriate
to comply with the law; enforce or apply our Conditions of Use and
other agreements; or protect the rights, property, or safety of
RechargeXpert , our users, or others. This includes exchanging
information with other companies and organizations for fraud
protection and credit risk reduction.
Other than as set out above, you will receive notice when personal
information about you might be shared with third parties, and you
will have an opportunity to choose not to share the
information.
15. How Secure is Information About Me?
We design our systems with your security and privacy in mind.
◉ We work to protect the security of your personal information
during transmission by using encryption protocols and software.
◉ We follow the Payment Card Industry Data Security Standard (PCI
DSS) when handling payment card data.
◉ We maintain physical, electronic, and procedural safeguards in
connection with the collection, storage, processing, and
disclosure of personal customer information. Our security
procedures mean that we may occasionally request proof of identity
before we disclose personal information to you.
◉ Our devices offer security features to protect them against
unauthorized access and loss of data. You can control these
features and configure them based on your needs
◉ It is important for you to protect against unauthorized access
to your password and to your computers, devices and applications.
Be sure to sign off when finished using a shared computer.
16. What About Advertising
Third-Party Advertisers and Links to Other Websites: RechargeXpert
Services may include third-party advertising and links to other
websites and apps. Third-party advertising partners may collect
information about you when you interact with their content,
advertising, and services. For more information about third-party
advertising at RechargeXpert , including interest-based ads,
please read our Interest-Based Ads policy. To adjust your
advertising preferences, please go to the Advertising Preferences
page. Use of Third-Party Advertising Services: We provide ad
companies with information that allows them to serve you with more
useful and relevant RechargeXpert ads and to measure their
effectiveness. We never share your name or other information that
directly identifies you when we do this. Instead, we use an
advertising identifier like a cookie or other device identifier.
For example, if you have already downloaded one of our apps, we
will share your advertising identifier and data about that event
so that you will not be served an ad to download the app again.
Some ad companies also use this information to serve you relevant
ads from other advertisers. You can learn more about how to
opt-out of interest-based advertising by going to the Advertising
Preferences page.
17. What Information can I Access
You can access your information, including your name, address,
payment options, profile information, Prime membership, household
settings, and purchase history in the "Your Account" section of
the website or mobile application. Click here for a list of
examples that you can access. To request access to personal
information that is not available through Your Account you can
submit a request here.
18. What Choices Do I Have?
If you have any questions as to how we collect and use your
personal information, please contact our Grievance Officer. Many
of our RechargeXpert Services also include settings that provide
you with options as to how your information is being used
◉ As described above, you can always choose not to provide certain
information, but then you might not be able to take advantage of
many of the RechargeXpert Services.
◉ You can add or update certain information on pages such as those
referenced in What Information Can I Access?. When you update
information, we usually keep a copy of the prior version for our
records
◉ If you do not want to receive e-mail or other communications
from us, please adjust your Customer Communication Preferences. If
you don?t want to receive in-app notifications from us, please
adjust your notification settings in the app or device
◉ If you do not want to see interest-based ads, please adjust your
Advertising Preferences.
◉ The Help feature on most browsers and devices will tell you how
to prevent your browser or device from accepting new cookies or
other identifiers, how to have the browser notify you when you
receive a new cookie or how to block cookies altogether. Because
cookies and identifiers allow you to take advantage of some
essential features of RechargeXpert Services, we recommend that
you leave them turned on. For instance, if you block or otherwise
reject our cookies, you will not be able to add items to your
Shopping Cart, proceed to Checkout, or use any Services that
require you to Sign in. For more information about cookies and
other identifiers, see our Cookies Notice.
◉ If you want to browse our websites without linking the browsing
history to your account, you may do so by logging out of your
account here and blocking cookies on your browser.
◉ You will also be able to opt out of certain other types of data
usage by updating your settings on the applicable RechargeXpert
website (e.g., in "Manage Your Content and Devices"), device, or
application. For more information click here. Most
non-RechargeXpert devices also provide users with the ability to
change device permissions (e.g., disable/access location services,
contacts). For most devices, these controls are located in the
devices settings menu. If you have questions about how to change
your device permissions on devices manufactured by third parties,
we recommend you contact your mobile service Career or your device
manufacturer.
◉ If you are a seller, you can add or update certain information
in Seller Central , update your account information by accessing
your Seller Account Information, and adjust your e-mail or other
communications you receive from us by updating your Notification
Preferences.
19. Are Children Allowed to Use RechargeXpert Services?
RechargeXpert does not sell products for purchase by children. We
sell childrens products for purchase by adults. If you are under
the age of 18 years, you may use RechargeXpert Services only with
the involvement of a parent or guardian.
20. Conditions of Use, Notices, and Revisions
If you choose to use RechargeXpert Services, your use and any
dispute over privacy is subject to this Notice and our Conditions
of Use, including limitations on damages, resolution of disputes,
and application of the prevailing law in India. If you have any
concern about privacy at RechargeXpert , please contact us with a
thorough description, and we will try to resolve it. Our business
changes constantly, and our Privacy Notice will change also. You
should check our websites frequently to see recent changes. Unless
stated otherwise, our current Privacy Notice applies to all
information that we have about you and your account. We stand
behind the promises we make, however, and will never materially
change our policies and practices to make them less protective of
customer information collected in the past without the consent of
affected customers.
21. Conditions of Use
Please read these conditions carefully before using the
RechargeXpert website. By using the RechargeXpert website, you
signify your agreement to be bound by these conditions. In
addition, when you use any current or future RechargeXpert service
(eg. Wish List or Marketplace) ("RechargeXpert Service"), you will
also be subject to the terms, guidelines and conditions applicable
to that RechargeXpert Service. ("Terms"). If these Conditions of
Use are inconsistent with such Terms, the Terms will control.
These "Conditions of Use" constitute an electronic record within
the meaning of the applicable law. This electronic record is
generated by a computer system and does not require any physical
or digital signatures.
◉ Conditions Relating to Your Use of RechargeXpert
◉ Notice and Procedure for Making Claims of Infringement
◉ Notice and Procedure for Notifying RechargeXpert of
Objectionable Content
22. Seller Program Policies?
RechargeXpert enables you to reach hundreds of millions of
customers. We strive to ensure a fair and trustworthy buyer and
seller experience. At RechargeXpert , we expect you to adhere to
the code of conduct principles outlined below. Violation of the
code of conduct principles may result in the loss of your selling
privileges and removal from RechargeXpert Marketplace. Seller Code
of Conduct Principles:
◉ Adhere to all applicable laws and abide by all RechargeXpert
policies.
◉ Maintain current account information.
◉ Never misrepresent yourself.
◉ Always act in a manner that ensures a trustworthy experience for
RechargeXpert customers.
◉ Never list products that may cause harm to RechargeXpert
customers.
23. LIMITATION OF LIABILITY
23.1.These Terms and Conditions shall be governed by and construed
in accordance with the laws of India.
23.2.Any difference, dispute, conflict or controversy, including
any question as to its existence, validity or termination, arising
out of or in connection with these Terms and Conditions
(?Dispute?) shall, if not amicably settled within 30 (thirty) days
after the receipt by one Party of a written notice from the other
Party of the existence of such Dispute, be referred to and
resolved in accordance with the Arbitration and Conciliation Act,
1996 by a sole arbitrator duly appointed by RechargeXpert . The
seat and venue of arbitration shall be New Delhi and the
arbitration shall be conducted in English. The award of the
arbitrator shall be final and binding upon the Parties. Each Party
shall bear its own cost of arbitration.
23.3 The Courts at New Delhi shall have sole and exclusive
jurisdiction over any matters related to these Terms and
Conditions.
24. Company Details & Contact
a. Name : RechargeXpert
b. Address : Howrah ,West Bengal
c. Email - info@rechargexpert.com
25. Cookie Policy
Date of most recent update: 2023
PLEASE READ THIS POLICY CAREFULLY BEFORE USING OUR WEBS
ITES This policy explains how cookies are used on our websites.
This policy may be amended from time to time and the latest policy
will be posted on this page.
By using our websites, you agree that we can place cookies on your
device. Please be aware that some of our services will not
function if your browser or device does not accept our cookies.
Please note that where we have another type of presence on a site
owned by a third party, such as a page or handle on a social media
site, that third party?s privacy policy and terms of use, rather
than this Policy, will govern, unless specifically stated
otherwise.
What are cookies?
Cookies are text files containing small amounts of information,
which your computer or mobile device downloads when you visit a
website. When you return to websites ? or visit other websites
that use the same cookies ? they recognise these cookies and
therefore your browsing device.
Cookies do lots of different jobs, like helping us understand how
this website is being used, letting you navigate between pages
efficiently, remembering your preferences, and generally improving
your browsing experience. Cookies can also help ensure marketing
you see online is more relevant to you and your interests.
You can learn about the cookies we use and how to manage them
below.
What type of cookies Bank use?
The type of cookies used on most websites can generally be put
into 1 of 4 categories: Strictly Necessary, Performance,
Functionality and Targeting.
Strictly Necessary Cookies
These cookies are essential, as they enable you to move around the
website and use its features, such as accessing secure areas.
Without these cookies, services youve asked for cant be provided.
These cookies don?t gather information about you that is used for
marketing or remembering where youve been on the internet.
Performance Cookies
These cookies collect information about how you use a website, for
example which pages you go to most often and if you get error
messages from certain pages. These cookies dont gather information
that identifies you. All information these cookies collect is
anonymous and is only used to improve how a website works.
These cookies are not used to target you with online marketing.
Without these cookies we cant learn how our website is performing
and make relevant improvements that could better your browsing
experience.
Functionality Cookies
These cookies allow a website to remember choices you make (such
as your user name, language or the region youre in) and tailor the
website to provide enhanced features and content for you. Without
these cookies, a website cannot remember choices youve previously
made or personalise your browsing experience.
Targeting Cookies
These cookies are used to tailor marketing to you and your
interests. They are also used to limit the number of times you see
an advertisement as well as help measure the effectiveness of the
advertising campaign. They remember that you have visited a
website and this information may be shared with other
organisations such as advertisers. Although these cookies can
track your visits to other websites, they don?t usually know who
you are.
Without these cookies, online advertisements you encounter will be
less relevant to you and your interests.
What happens if I disable cookies?
If cookies are disabled on your computer, tablet or mobile your
experience on the website may be limited. For example, you may not
be able to browse freely or use specific functions or features.
How do I disable/enable cookies?
To disable or enable cookies you will need to change some settings
on your Internet browser. We have provided step-by-step guides for
the major desktop browsers below. For information on how to manage
cookies on your tablet or mobile please consult your documentation
or online help files.
Google Chrome
1- In the settings menu, select "show advanced settings" at the
bottom of the page
2- Select the "content settings" button in the privacy section
3- In the page that appears tells you can manage and/or clear
stored cookies.
Firefox
1- In the menu, select "options"
2- Select the privacy tab in the options box
3- From the dropdown choose, "use custom settings for history".
This will present the options for cookies and you can choose to
enable or disable cookies.
Internet Explorer 6+
1- In the tools menu, select "Internet options"
2- Click the privacy tab
3- You will see a privacy settings slider which has six settings
that allow you to control the number of cookies that will be
placed: Block All Cookies, High, Medium High, Medium (default
level), Low, and Accept All Cookies.
Safari
1- In the settings menu, select the "preferences" option
2- Open the privacy tab
3- Select the option you want from the "block cookies" section
Any other browser
For information on how to manage cookies via other desktop
browsers please consult your documentation or online help files.
What happens to cookies that have been downloaded in the past?
If youve disabled through your browser we may still use
information collected from existing cookies, but well stop using
the disabled cookies to gather any further information. For
information on deleting stored cookies in your browser please
visit the All About Cookies website.